Reference

Terms That Govern Your o77 Account

These terms set out what you agree to when you open and use an account with us. Access to o77 depends on your local law and eligible regions — read these conditions before you deposit via bKash, Nagad, or Rocket.

Account eligibility appliesLocal law governs accessbKash · Nagad · Rocket coveredSubject to regional rules
o77 Terms That Govern Your o77 Account
REACH US

How to Contact Us About These Terms

If any clause is unclear or you need to raise a terms-related concern, our support team handles account and policy questions directly. Reach us through the channels below — include your registered mobile number so we can locate your account quickly.

Team online

Live Chat

Open the chat widget from any page on o77. Fastest path for account-specific terms questions during active hours.

Email Support

Send a detailed query to our support address for written confirmation of any terms clarification or account decision.

Account Help Centre

The Help Centre on o77 covers common terms questions, wallet rules, and the verification process in one place.

HOW WE OPERATE

Account Security and Data Handling

We take a few concrete steps to keep your account and transaction data secure. Your login is protected by OTP verification sent to your registered mobile number — no one can access your account without that code. Payment data passed through bKash, Nagad, and Rocket is handled under each provider's own encryption; we do not store your mobile banking PIN or wallet credentials on our servers.

OTP Login

Every login triggers a one-time code to your registered number. If you did not request it, change your password immediately and contact support.

Data Retention

We retain account and transaction records for as long as required by applicable law. You may request a summary of your data via the support email.

Wallet Security

We never store your bKash, Nagad, or Rocket PIN. Payment instructions are passed directly to the wallet provider's secure gateway.

Account Changes

To update your registered mobile number or request account closure, contact support with your current number and a verification step will follow.

Common Questions About These Terms

These are the questions we get most often about account rules, eligibility, and how our terms apply to wallet transactions in Bangladesh.

You must be of eligible age under your local law and in a region where accessing this platform is lawful. We do not make that legal determination for you.

No. Each person may hold one account only. Duplicate accounts are a breach of these terms and will result in suspension of all associated accounts.

We review suspended accounts case by case. Where no fraud is found, remaining balances are returned to the originating wallet — bKash, Nagad, or Rocket as applicable.

Verification is a standard step to confirm the account belongs to you and to prevent unauthorised withdrawals. Submit the requested document via the support channel and we process it promptly.

We post a notice on o77 when terms are updated. Continuing to use your account after that notice means you accept the revised conditions.

Email our support team from your registered address or contact us via live chat. Include your registered mobile number and we will provide a summary of your account records.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.