Reference

Legal Terms That Govern Your Account

These terms set out how o77 operates your account, what we expect from you, and what you can expect from us. Access to our platform depends on your local law and eligible regions — read this before you open an account.

Account ConditionsJurisdiction NoticeUser RightsData HandlingContact Paths
o77 Legal Terms That Govern Your Account
LEGAL CONTACT PATHS

Reach Us on Legal or Account Matters

If you have a question about your rights, a dispute over an account action, or a request to access or delete your data, our support team handles these directly. Use the channel that suits you — we respond to legal and account queries through all three paths below.

Live Chat Open the chat widget from any page on o77. Legal and account queries are flagged to the right team and handled separately from general support.
Email Support Send your legal query or data request to our support address listed in the contact section of the full terms. Include your registered account details.
Account Portal Log in to your account, go to Settings, and use the Help section to submit a formal request. This creates a tracked record of your query.
ACCOUNT SECURITY STANDARDS

How We Protect Your Data and Account

Your account security and data handling are not afterthoughts. Here is how we approach each area — concretely, not in abstract policy language.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable law after closure. You can request a copy or deletion through the account portal.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from the footer of any page.

Account Security

Every login is protected by OTP verification sent to your registered mobile number. If you notice an unrecognised session, use the account portal to lock access immediately.

Who to Contact

For data access, correction, or deletion requests, contact us via email or the account portal. We aim to respond to formal data requests within the period required by applicable law.

Common Legal and Account Questions

These are the questions we get most often about our terms, your rights, and how we handle account and data matters.

Access depends on your local law and whether your region is eligible. We do not confirm eligibility on your behalf — check your local rules before opening an account.

Log in, go to Settings, and submit a data access request through the Help section. You can also email us with your account details and we will process the request within the legally required period.

Yes. Submit a deletion request through the account portal or by email. We will close the account and remove your data, except where retention is required by applicable law.

Contact support via live chat or email with your transaction reference. We review disputes against our records and respond with a decision. If you are unsatisfied, the escalation path is in the full terms.

We update terms when our operations change. We notify you through the contact details on your account — usually email. Continued use after notice means you accept the updated terms.

Yes. All wallet deposits and withdrawals via bKash, Nagad, and Rocket are governed by our payment policy, which forms part of the full terms available on this site.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.